Ways to Bank
Creative Arts Savings & Credit Union offers a range of electronic service delivery options. Whether your preference is online, telephone or ATM access, we deliver!
24/7 Online Banking
You’ll be amazed at how easy online banking is to use through MemberDirect. To get started, you will need a personal access code (PAC), which you can obtain by calling us at 416-642-6749 or toll free at 877-643-3660.
Get the convenience of 24-hour access to your accounts
Manage your money from your home, school or business anytime of the day or night on your PC
Check balances, transfer funds, pay bills, view e-statements -- once you have access, you can do almost anything you need to without having to come into our branch
Enjoy private and secure access to these 24/7 services with your PAC
Note that your PAC should be different from your PIN and kept confidential (memorize it), as it is your ‘virtual’ signature and authorization for transactions
Parental consent is required for members under the age of 18
Access to your Creative Arts Savings & Credit Union accounts is available at hundreds of THE EXCHANGE® ATMs across the Greater Toronto Area and the rest of Ontario, and more than 2,300 ATMs nationwide – all with no additional fees!
THE EXCHANGE® Network
Creative Arts Savings & Credit Union is a member of the THE EXCHANGE Network, a shared network of full-service ATMs in all 10 provinces that allows our members both withdrawal and deposit functions on a surcharge-free basis. Also participating are HSBC Bank Canada, National Bank of Canada, and Citibank, as well as several area credit unions including Meridian, Alterna Savings and Duca.
You can use any of these participating ATMs at no additional cost beyond your standard monthly account fee. Wherever your travels take you, check out where you can find a surcharge free ATM by clicking here or just look for this logo.
Users of devices such as the BlackBerry or iPhone can use a GPS-based mapping program to determine their nearest ATM on THE EXCHANGE® Network. Simply visit www.google.com/gmm on your mobile browser and type in the search words “Exchange ABM.” Your handheld device will return results based on the proximity to your current location. While the application is free, standard data rates apply from your wireless carrier.
Travelling to the USA?
You can also make cash withdrawals at THE EXCHANGE® Network ATMs in the United States without paying additional surcharge* fees. THE EXCHANGE® ATMs are located in every state, including Alaska and Hawaii.
*Some state laws may override this network rule and allow surcharging.
®EXCHANGE is a registered trademark licensed for use in Canada by Ficanex Service Limited Partnership.
The Convenience of Telebanking
If you can’t always get to a computer, why not take advantage of Creative Arts Savings’ TELEBANKING service? It's an automated telephone banking service that lets you do most of your banking 24 hours a day*, 7 days a week from any touch-tone phone, including cell phones.
If you haven't already experienced the convenience of TELEBANKING, simply call us at 416-642-6749 or stop by our office in the ACTRA building to obtain your confidential personal access code. Then dial the TELEBANKING number, 1-888-640-3660, which is available toll-free from anywhere in North America. A friendly voice will guide you through the system, step-by-step.
Look at all you can do with TeleBanking...
Pay bills: utilities such as heat, hydro, phone, cable TV, plus credit and department store cards, taxes and gas – even your newspaper subscriptions!
Check balances on any of your Creative Arts accounts.
Transfer funds - between your accounts, or to another member of Creative Arts.
Change your Personal Access Code for TeleBanking and MemberDirect Internet Banking
Hear a list of recent transactions that have been posted to your accounts.
Fax a transaction summary to a fax number you specify.